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Terms of Use

Welcome to Rusinga Island Tours ("we," "us," or "our"). By accessing or using our website https://www.rusingaisland.co.ke, mobile application, and/or any services provided by us (collectively, the "Services"), you agree to comply with and be bound by these Terms of Use ("Terms"). Please read these Terms carefully.

1. Acceptance of Terms

By using our Services, you agree to these Terms, our Privacy Policy, and any additional terms and conditions that are referenced herein or that otherwise may apply to specific portions of our Services.

2. Registration and User Information

2.1 User Registration: To access certain features of our Services, you must register by providing your name, email address, and phone number. You agree to provide accurate and complete information and to update it as necessary to ensure it remains accurate and complete.

2.2 Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2.3 Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Use of Services

3.1 Permitted Use: You are granted a limited, non-exclusive, non-transferable, and revocable license to use our Services for personal and non-commercial purposes, in accordance with these Terms.

3.2 Prohibited Use: You agree not to use our Services for any illegal or unauthorized purpose, including but not limited to:

  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Interfering with or disrupting the Services or servers or networks connected to the Services.
  • Engaging in any activity that could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services.

4. Booking and Payments

4.1 Bookings: By booking a tour or travel package through our Services, you agree to the terms and conditions specific to that booking. All bookings are subject to availability and acceptance by us.

4.2 Payments: You agree to pay all fees and charges associated with your booking in accordance with the terms and rates in effect at the time of booking. Payments must be made using the payment methods specified on our website.

4.3 Cancellations and Refunds: Cancellation and refund policies vary depending on the specific tour or travel service. Please refer to the specific terms associated with your booking for detailed information.

5. User Conduct

You agree to use the Services in a lawful, respectful, and considerate manner. You agree not to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Collect or store personal data about other users without their consent.

6. Intellectual Property

6.1 Ownership: All content, trademarks, logos, and other intellectual property on our Services are the property of Rusinga Island tours or its licensors. You are granted no rights to use them except as expressly provided in these Terms.

6.2 User Content: By submitting any content to our Services, you grant us a non-exclusive, worldwide, royalty-free, and sublicensable right to use, reproduce, modify, and distribute such content in connection with the operation of our Services.

7. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which can be found at https://www.rusingaisland.co.ke/page.php?type=privacy. The Privacy Policy explains how we collect, use, and protect your personal information.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Rusinga Island Tours, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Services or violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms and your use of the Services are governed by the laws of Kenya. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in Kenya, in accordance with the constitution of the land.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Rusinga Island Tours
+254795606330
hello@rusingaisland.co.ke